Skip to main content

Accessibility statement

This statement relates to webpages accessible by student and graduate users via a web address beginning with

Gradintelligence is committed to making our website as accessible as possible to people with special needs, including those with hearing, visual, cognitive and motor impairments. We are constantly working towards improving the accessibility of our website to ensure that we provide equal access to all of our users.


We have aimed to meet at least level 2 (AA) of the W3C's Website Accessibility Initiative (WAI) Guidelines, and meet as many requirements of level 3 (AAA). For more information, visit Web Content Accessibility Guidelines (WCAG). This ensures that we comply with UK legislation which includes the disability discrimination act (1995) as revised by the Special Education Needs and Disability Act (2001), which declares that it is an offence to discriminate against a disabled person by treating them less favourably than others for a reason relating to their disability.

As part of our commitment, we ensure all users can:

  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software

We have also tried to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Browser accessibility

Our website is designed to function on the most up-to-date version of the following browsers:

  • Firefox
  • Chrome
  • Safari
  • Edge

We also endeavour to support previous versions as best we can, resolving compatibility issues for older versions where possible.

Navigation accessibility

To navigate through links within the site menu and the main text of each page use the TAB key. Once a link has been highlighted, use the ENTER key to activate the link.

To help users who are using screen readers, we have a skip button at the top of every page which is used to skip the top and left menu, straight onto the main content.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

Accessibility support for PDFs will only be added on request by our institution partners, in a way that conforms to their accessibility standards.

Third party content

Some employer, agency or institution users may choose to link content hosted on external websites that are not owned or developed by Gradintelligence. This content may not be accessible.

Feedback and contact information

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, please contact

We will consider your request and get back to you in one working day.

We may pass your request on to one of our university partners and work together to meet any needs.

If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared on 22/09/2020. It was last reviewed on 12/12/2023.

This website was last tested on 12/11/2023. The test was carried out by Olivedon Limited.

Here is a full break down of our test report.

Technical accessibility statement

Gradintelligence is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

What we are doing to improve accessibility

We are committed to improving accessibility across our websites on all devices. As a team, we ensure that there is a continuous improvement in the accessibility of digital content. In addition, we are:

  • Performing additional checks before publishing new developments to the live website.
  • We are adding accessibility guidance to our documentation for external institution staff who customise content on the website, including checklists to follow.

How we tested this website

Automated testing: We used the automated testing tool/browser extension WAVE for Chrome and Firefox.

Manual testing: we used an accessibility checklist/tools provided by to manually check a representative sample of pages from across our website. This included checking that our pages can be navigated using only a keyboard, and testing any colour contrasts.

Issues with third-party tools

  • Embedded toast ui calendars cannot be navigated with a keyboard. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

Test report

Our accessibility test report shows test feedback and if the requirements have been met.

This test report includes a description of feedback from testing and the status of completion.

Testing was completed using the accessibility support baseline: 'Internet Explorer (IE) with JAWS', 'FireFox with NVDA', 'Apple with VoiceOver' and 'Chrome with ChromeVox'

Feedback 2022 Status
Update pages with appropriate and visible headings. Complete
Fix form labels that aren't correctly associated with form input elements. Complete
Add information to form input elements where format required needs clarification. Complete
Add fieldsets to input elements on forms where required. Complete
Correct the focus order on some pages. Complete
Make keyboard focus indicator more obvious. Complete
Make help text for form input elements accessible using a keyboard. Complete
Add focus indicators to interactive elements. Complete
Add appropriate aria attributes to indicate errors. Complete
Add an option to skip to main content. Complete
Add an optional high contrast mode. Complete
Fix Semantic UI accessibility drop down menus. Complete
Remove time limit for pop up banners. Complete
Feedback 2023 Status
Add appropriate error identification messaging to date of birth. Complete
Make texting spacing distinguishable when adjusted. Complete
Update contrast for attainment icons. In progress
Add an alt option for images. In progress
Some elements aren't picked up by the high contrast tool. In progress
Add if a tab opens in a new window into the screen reader. In progress